Accessibility Statement

Commitment to Accessibility

We are committed to making our website accessible and usable by everyone, including individuals with disabilities. Our goal is to provide an inclusive online experience that allows all visitors to access our information and services easily, regardless of ability or technology.

We view accessibility as an ongoing effort and are continually working toward improving the usability and accessibility of our website in accordance with best practices and recognized standards such as the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Ongoing Efforts and Measures

We are actively reviewing and enhancing our website to remove barriers and improve accessibility. Our efforts include, but are not limited to:

• Keyboard navigation across menus, buttons, and interactive controls
• Text alternatives for images and non-text content
• Readable contrast between text and background
• Consistent structure with clear headings and landmarks
• Accessible forms with proper labels and instructions where present
• Responsive design that supports zoom and text resizing
• Respect for reduced-motion preferences where animation is used
• Avoiding color-only indicators for critical information
• Regular review using tools such as WAVE, axe, and Lighthouse

Accessibility Standards and Testing

Our accessibility efforts are guided by WCAG 2.1 Level AA. While we may not yet be fully compliant with every guideline, we are actively working toward substantial conformance. We use a combination of automated scanning tools, browser extensions, and manual checks to identify issues and guide improvements.

Third-Party Content and Integrations

Our website may include features from third-party providers (such as appointment booking). We cannot fully control the accessibility of third-party content, but we encourage those vendors to offer inclusive experiences. If you encounter barriers with a third-party component, please let us know so we can assist or suggest an alternative.

In-Shop Accessibility

If you need assistance planning a visit — including parking, entry, or fitting-room accommodations — please contact us in advance. We will do our best to make your time in the shop comfortable and productive.

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you experience difficulty using any part of the site, please contact us so we can assist you and improve the experience for all visitors.

Please include the page URL where you experienced the issue, a brief description of the problem, and the type of assistive technology, browser, or device you were using when possible. We aim to respond within five business days and work toward a timely resolution.

Legal Compliance

We strive to comply with applicable accessibility laws, including the Americans with Disabilities Act (ADA) and related state and local regulations. If any part of our website is not fully accessible, it is unintentional, and we are committed to promptly addressing issues once identified.